to ensure the business had the right data to make a key OD decision with confidence
by understanding how key disruptors were structuring their business
by using multiple research methods to uncover the right information
Before carrying out an organisational review, our client wanted to understand the operating models and functional structures within two of their key competitors who were operating purely online. This insight was needed to ensure future business success and minimise risks.
In particular, our client wanted to understand:
We generated intelligence from various sources in the public domain, including:
We substantiated our findings through direct conversations with individuals associated with both target organisations.
Our approach maintained client confidentiality whilst gaining insights that would otherwise not be available. Ultimately, we provided a function-based organisation chart for each target, including staff numbers and structure.
This helped our client make a better-informed decision on optimum organisation design going forward.
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