Privacy policy | Legal | Talent Insight Group
Why us

Your privacy is important to us and we take your personal data seriously. This policy explains how we handle your data, your rights and how to contact us if you need to.

Last updated: 25th August 2020

Who are we?

Talent Insight Group. We provide talent intelligence, mapping, search and pipelining services to clients looking to make better informed strategic talent and business decisions.

What does this Policy cover

This policy: 

  • sets out the types of personal data that we collect about you
  • explains how and why we collect and use your personal data
  • explains how long we keep your personal data for
  • explains when, why and with who we will share your personal data
  • sets out the legal basis we have for using your personal data
  • explains the effect of refusing to provide the personal data requested
  • explains the different rights and choices you have when it comes to your personal data, and
  • explains how we may contact you and how you can contact us

What personal data do we collect about you?

We collect the information necessary to be able to find available opportunities and further information needed to assess your eligibility through the different stages of recruitment. This information includes CV’s, identification documents, educational records, work history, employment and references.

We may also collect sensitive personal data about you, in the form of home address, telephone number, email address and salary & package details. We only collect sensitive personal data from you, and further process this data, where you have given your explicit consent.

Where do we collect personal data about you from?

The following are the different sources we may collect personal data about you from:

  • Directly from you: This is information you provide while searching for a new opportunity and/or during the different recruitment stages [or coaching, where relevant].
  • From an agent/third party acting on your behalf: e.g. an interim management company.
  • Through publicly available sources: We use the following public sources: LinkedIn; Company websites; Other online sources – annual reports, trade press, etc.
  • By Reference or word of mouth: For example, you may be recommended by a friend, a former employer, a former colleague or even a present employer.

How do we use your personal data?

We use your personal data for two main reasons:

  • to match your skills, experience and education with a potential employer
  • to help us deliver the right information to you to help you find an appropriate service to meet your business needs

For the former, we will initially collect basic information on you such as contact details, job role and experience and then pass this on to the client in search of personnel. If you are chosen by the client and go through to the next stage we will then be collecting more information from you at the interview (or equivalent) stage and onwards in that manner.

For the latter, we capture and process data for the purposes of our legitimate interests (i.e. to determine if the Prospective Client is interested in being a Client). We have undertaken a Legitimate Interests Assessment (LIA) to demonstrate this. We do not process any Sensitive Personal Data, and Personal Data that you voluntarily submit to us, including contact information, is only held for these purposes.

This includes:

  • improving your browsing experience by personalising the website;
  • sending information or content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business;
  • promoting use of our services to you and share promotional and information content with you in accordance with your communication preferences;
  • investigating and helping prevent security issues and abuse; and
  • meeting legal requirements.

We may also gather and process data for salary surveys and benchmarking. This is not sensitive personal data. We process the data for our legitimate interests in understanding salary trends and benchmarks for different positions and industries. We have undertaken a Legitimate Interests Assessment to demonstrate this. We anonymise or pseudonymise the information if it is capable of identifying an individual – for example, by using salary bands for ‘heads of at x company’ or ensuring there is no link with the particular individual directly or indirectly.

How long do we keep your personal data for?

We only retain your information for as long as is necessary for us to use your information as described above or to comply with our legal obligations. However, please be advised that we may retain some of your information after you cease to use our services, for instance if this is necessary to meet our legal obligations, such as retaining the information for tax and accounting purposes.

When determining the relevant retention periods, we will take into account factors including:

  1. our contractual obligations and rights in relation to the information involved
  2. legal obligation(s) under applicable law to retain data for a certain period of time
  3. statute of limitations under applicable law(s)
  4. (potential) disputes
  5. if you have made a request to have your information deleted, and
  6. guidelines issued by relevant data protection authorities.

Otherwise, we securely erase your information once this is no longer needed.

Who do we share your personal data with?

We share your personal data with the client who has a position to fill, in order to determine with the client whether you are a good fit for the available position.

We do not routinely share your marketing data with any other parties. If we do use third parties to deliver these services, we carry out a detailed assessment and ensure that they are compliant with our Privacy policy and GDPR requirements.

What legal basis do we have for using your information?

For prospective candidates, interim managers, referees and clients, our processing is necessary for our legitimate interests in that we need the information in order to be able to assess suitability for potential roles, to find potential candidates and to contact clients and referees.

If you are shortlisted as a candidate, then this may involve the processing of more detailed personal data including sensitive data such as health information that you or others provide about you. In that case, we always ask for your consent before undertaking such processing.

For clients, we may also rely on our processing being necessary to perform a contract for you, for example in contacting you.

What happens if you do not provide us with the information we request or ask that we stop processing your information?

If you do not provide the personal data necessary, or withdraw your consent for the processing of your personal data, we may not be able to match you with available job opportunities.

Do we make automated decisions concerning you?

Through the use of our software platforms we may choose to use automated workflows and processes to send communications to you via email or text based on profiling your use and interaction with our website, your status as a customer and your interactions with previous communications we have sent you.

We may also collect, analyse and profile your use of our website, your interaction with email communications we have sent you and your interaction with our social media posts and account. We do this to personalise the information we share. We try to ensure that this does not limit your access to information and we do not use profiling to limit access to our services.

Do we use Cookies to collect personal data on you?

To provide better service to you on our websites, we use cookies to collect your personal data when you browse. See our cookie policy for more details.

Do we transfer your data outside the EEA?

To better match your employee profile with current opportunities we may transfer your personal data to clients and partners in countries outside the EEA. These countries privacy laws may be different from those in your home country.

Where we transfer data to a country which has not been deemed to provide adequate data protection standards we always have security measures and approved model clauses in place to protect your personal data. To find out more about how we safeguard your information as related to transfers contact us on hello@talentinsightgroup.co.uk.

What rights do you have in relation to the data we hold on you?

By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.

Rights

What this means

1. The right to be informed

You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.

2. The right of access

You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Privacy Policy). This is so you’re aware and can check that we’re using your information in accordance with data protection law.

3. The right to rectification

You are entitled to have your information corrected if it’s inaccurate or incomplete.

4. The right to erasure

This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

5. The right to restrict processing

You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

6. The right to data portability

You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.

7. The right to object to processing

You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).

8. The right to lodge a complaint

You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.

9. The right to withdraw consent

If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:

  • baseless or excessive/repeated requests
  • further copies of the same information

Alternatively, we may be entitled to refuse to act on the request.

Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

How will we contact you?

We may contact you by phone, email or social media. If you prefer a particular contact means over another, please just let us know.

How can you contact us?

If you have further questions on the processing of your personal data or you would like us to change how we handle your information, please contact us here: hello@talentinsightgroup.co.uk.